Ever wondered why some cloud storage feels like a walk in the park while others are more like a maze? That's the magic of UX, and it's what sets apart cloud champs like Dropbox and Box.com.
Think about effortlessly finding and sharing your files – that's the goal.
But even the giants trip up sometimes, showing us that nailing user-friendly design is key. We're taking a journey through the world of cloud storage, exploring UX challenges and successes, all to understand why it matters.
Read on!
Alex👦, a writer ✒️, sought to share their manuscript with editors and beta readers on Dropbox.
However, they found the sharing options confusing, leading to a sense of uncertainty and complexity. 🤷♂️
The process could have been much 👉 simpler,
allowing Alex to effortlessly allocate precise editing access to editors,
while restricting beta readers to comment-only permissions.
As UX designers, we must always be mindful 🤔 of the journey our users go through.
A more user-friendly approach would have provided a better experience for Alex. ✅
John signed up 👨💻 for Box.com,
excited about its cloud storage and collaboration features.
However, the onboarding process was overwhelming. 😓
Confusing registration, a cluttered dashboard,
and challenging file uploads left him frustrated. 🤦♂️
He struggled to invite ➕ team members and found support resources cumbersome.
Despite persevering, John wished 🙏 for a more user-friendly onboarding experience,
hoping for improvements to help future users get started effectively. ✅
We asked our connections on LinkedIn which cloud storage has a better user experience (UX).
As shown in the image below, Dropbox has a landslide victory over Box.com.
How about you? Which software do you use?
Link to the LI poll: Click here!
In the world of modern cloud storage tools like Dropbox and Box.com, the key to their success is making things easy for users. By putting together lots of useful features with simple and friendly designs, these tools have made it simple for everyone to share files and work together. Especially as more people work from different places, having an easy-to-use cloud storage tool is really important for getting things done and working well as a team.
We hope you enjoyed reading this article and learned how important it is to be user-centric when designing or developing apps.
If you have any questions or need help with your software, we can assist you and provide a FREE UX audit. Click the link below.
https://www.intentux.com/lp/free-ux-audit
